Privacy Policy – Mahandipur Balaji Official Site

Effective Date: 26 march, 2025

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect.

1. Information We Collect

When you use our application, we may collect the following types of personal information:

• Personal Identification Information: This may include your name, email address, phone number, etc., that you provide when using the services.
• Payment Information: If you make a payment through PhonePe, we may collect payment-related information (such as transaction IDs, payment status) in accordance with PhonePe's terms of service.
• Device Information: We may collect non-personal information about the device used to access our service, such as device type, operating system, IP address, and usage statistics.
• This is an independent booking assistance platform and is not affiliated with the Mehandipur Balaji Temple Trust.

2. Use of Data

We use the collected data for the following purposes:

• To process payments: When you make a payment or transaction using the PhonePe API, we use the data to complete the transaction securely.
• To communicate with you: We may use your contact information to send you updates, transaction details, and customer support responses.
• To improve our services: We analyze user data to enhance the user experience and improve the app’s functionality.
• Security: We use the information to ensure that transactions are legitimate and secure.

3. Sharing of Information

We do not share your personal information with third parties except in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, including PhonePe, who assist in processing payments and providing customer support. These service providers are obligated to protect your information.
• Legal Compliance: If required by law or necessary to protect our legal rights, we may disclose your information to comply with legal obligations, governmental requests, or in the case of suspected fraud or other unlawful activities.

4. Data Security

We use industry-standard security measures, such as encryption, secure socket layer (SSL) technology, and other safeguards to protect your information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We will retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to delete or update your personal information, please contact us using the information below.

6. Your Rights

You have the following rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information we hold about you.
• Deletion: You can request the deletion of your personal data, subject to applicable legal requirements.
• Withdrawal of Consent: You can withdraw consent for the processing of your data at any time.

7. Third-Party Links

Our application may contain links to third-party websites or services, including the PhonePe website or API. These third parties may have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these third parties.

8. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal data from children without parental consent, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is being used, please contact us at:

Website: https://mahandipurbalaji.com/

Contact Person Name : Ramesh Chand Saini

Phone: +91 9521762864

Email: info@mahandipurbalaji.com

Address: Shiv Misthan Bhandar, Shop No. A6, Ram Mandir Wali Line, Dausa, Rajasthan

Terms & Conditions

Welcome to www.mahandipurbalaji.com. By accessing and using this website, you agree to the following terms and conditions. Kindly read them carefully before booking any seva service.

1. General Use

• This website is operated to help devotees book various puja services, including Sawamani Online Booking, Arji Online Booking, Chola Online Booking, and other Balaji temple-related offerings.
• All offerings are performed at Mehandipur Balaji Temple through trusted representatives or temple associates.

2. Booking of Seva / Offerings

• All seva bookings made through this website are considered final and non-refundable.
• Once the seva is booked, it is scheduled as per the temple calendar and performed in your name or the name(s) provided during booking.
• Booking confirmation will be sent via email or WhatsApp after successful payment.

3. Payments

• All payments must be made through the secure payment gateways integrated on the website.
• Payments once made are Non-Refundable except in case of failed transactions or duplicate bookings, which will be resolved upon verification.

4. Privacy Policy

• Your data is kept confidential and used solely for seva booking, communication, and prasad dispatch.
• We do not sell or share your personal information with third parties.